Soapbox Blog

The First Viable Alternative to ServiceNow

We all know that ServiceNow is a great tool for fortune 2000 companies. However, ServiceNow is not a fit for an increasing number of customers. Customers cite the high cost and complexity. Plus, the need to drive intelligent automation. There is...

S2:E2 Soapbox Intelligent ITSM Platform Demonstration Series

Last episode we looked at how Soapbox is the first viable alternative to ServiceNow. This episode is where the rubber meets the road - Paul Heath, VP of Product Marketing puts the Soapbox Intelligent ITSM Platform through its paces. Check out...

S1:E5 Top Five ways to get more value out of ServiceNow. Busting the Myths of implementing AI.

 

 

S1:E4 Top Five ways to get more value out of ServiceNow. Reduce the high-cost of Agent on-boarding.

 

VIDCAST SERIES: Top Five ways to get more value out of your ServiceNow environment.

Welcome to our vid-cast on how to get more value out of your ServiceNow environment. In this five-part series, we talk to Paul Heath, Co-Founder and VP of Product Marketing at Soapbox, where we seek to shed some light on the issues and offer some...

S1:E3 Top Five ways to get more value out of ServiceNow. Use Intelligent Search to find what you’re looking for.

S1:E2 Top Five ways to get more value out of ServiceNow. Increase first contact resolution rates (Level 1)

 

S1:E1 Top Five ways to get more value out of ServiceNow. Increase self-service via the ServiceNow Portal (Level 0)

 

 

 

PART 1 – Increase self-service via the ServiceNow Service Portal (Level 0). Duration: 19 mins 35 secs.

1