Soapbox has built an intelligent AI platform that enables organisations to get work done better, faster and simpler. We have taken a unique approach to AI, one where the platform observes, learns, augments and automates work to support the business getting back to business. This approach allows Soapbox to capture feature rich training to maximise the power of AI.

Current service management platforms are simply forms based workflow engines, some of which provide a single system of record across the business. Soapbox not only delivers an enterprise single system, Soapbox also delivers a System of Artificial Intelligence (SoAI) on top the system of record.

Soapbox brings an intelligent system of record extending this to include System of Engagement (SoE). Soapbox supports chat and voice using natural language across your channel of choice (i.e. Slack or MS Teams).

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